It comes after the CMA took enforcement action against six firms – Agoda, Booking.com, Ebookers, Expedia, Hotels.com and Trivago – over concerns about pressure selling and “misleading discount claims”. It said the six firms have now made all the agreed changes. See our Cheap Hotels guide for more information on how to find five-star deals and more.
It says it expects all booking sites and hotel chains to abide by its sector-wide principles. “”The CMA will now be watching to make sure that these major brands, used by millions of people in the UK every year, stay true to their word. ” We will take action if we find evidence that firms are breaking consumer law.”.
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